Return and Exchange Policy
Something’s not right?
We’re sorry to hear that, but we’ll solve it together. ❤️ We’ve prepared a simple system for you.
Returning or exchanging with us is super easy:
- We offer a 30-day return or exchange policy from the date of receipt.
- Our friendly team will help you quickly and hassle-free.
Return and Exchange Conditions:
- Items must be in their original condition, unworn, unwashed, and with original tags attached.
- Return shipping costs are the responsibility of the customer, unless it’s our mistake (defective or incorrect items).
Return and Exchange Procedure:
- Contact our customer service via Email or on WhatsApp click here👉 Chat with me on WhatsApp
- Provide your order number and the reason for the return or exchange.
- You’ll receive detailed instructions on how to proceed.
- Once we receive and inspect the returned item, we’ll refund your money or send the exchange within 5 to 7 business days.
Need further assistance?
Feel free to contact us at info@suranska.com or
Contact us on WhatsApp: click here👉 Chat with me on WhatsApp
We’re happy to answer all your questions!